United States. Field service management
Which field service management software fits your trade?
This category splits in two before it splits by feature. Three US vendors will let a small crew sign up and start work this afternoon; the other three require a conversation before showing a number, and one states plainly that it offers no trial at all. Knowing which half you are in saves a fortnight. We read all six vendors' own pages on 15 August 2026 and compared what each names, who each is built for, and how you would actually buy it.
| Option | ||||||
|---|---|---|---|---|---|---|
| FieldEdge Multi-truck mechanical contractors who want to be onboarded, not left alone | Five, and the widest named list here: HVAC, plumbing, electrical, locksmith and appliance repair. It is the only vendor naming locksmith or appliance work at all. | Established multi-truck operations. Its tiers are described by scale and support level, Select for essentials, Premier for established multi-truck and Elite for large-scale multi-truck. | Guided, and exclusively so. All plans include an onboarding specialist, and it states it does NOT offer a free trial because it prefers guided onboarding. That is the clearest statement of intent on any page in this comparison. | Not published. | Not published; pricing is stated to vary with the features and add-ons you choose. | Everything numeric. It is also the only vendor here publishing a contract term, and it is restrictive: downgrades are permitted only at the end of the current contract period. |
| Housecall Pro Small to mid HVAC and electrical firms that want to price themselves in ten minutes | HVAC and electrical are named explicitly. The only vendor here that both names trades AND publishes a full rate card. | Firms buying by feature rather than by headcount. Its ladder is drawn on capability, not crew size. | Self serve, with a 14 day free trial and no credit card required. A dedicated onboarding specialist appears on the top MAX tier. | A flat plan price. No tier states how many users it includes. | Basic at $59 a month billed annually, with Essentials $149 and MAX $299. | The user count, and it is the one number that decides whether a flat plan is cheap. Ask before signing. |
| FieldPulse Firms whose office team is a real part of the headcount | HVAC and electrical are named in its industry solutions, though not in its pricing tiers. | Teams with a mix of office and field staff, which its pricing model reflects more honestly than anyone else's. | Sales led. A custom quote in one conversation, and no free trial is mentioned. | Seats, of two kinds: full access seats and limited field seats. The only model here that prices an office administrator differently from a technician, and the fairest structure in the comparison. | Not published. | Any figure at all, plus the price of its add-ons: Engage, Operator AI, Pricebook, Payments, Financing, Fleet Tracking and Custom Forms are each priced per line or per license with no number published. |
| ServiceTitan Large operations where the implementation budget is already agreed | HVAC is named as a supported industry, with no trade specific tier. | Large multi-truck contractors. The per technician model makes that explicit. | Sales led. Three tiers, Starter, Essentials and The Works, each with a Request Pricing button. No trial mentioned. | Technicians, the most expensive basis to sit on if your office staff outnumber your vans. | Not published. | Implementation cost, which for a platform at this scale is routinely the largest line in a first year budget and appears nowhere. |
| ServiceM8 A small crew of any trade that is hiring faster than it is billing | None specific to mechanical work. It references trades and service contractors broadly, giving plumbing and gardening as its examples. | Sole traders and small crews. The free tier makes that unambiguous. | Fully self serve: a 14 day free trial with no credit card, and a permanently free plan underneath it for 30 jobs a month. | Jobs a month, never people. The pricing page states 'we don't charge per user!' and gives unlimited users on every paid plan. | $0 for 30 jobs and one user, then $29 for 50 jobs, rising to $349 for 1,500 or more. | Any trade specialism. If your work needs equipment history at an address or maintenance agreement generation, test both explicitly rather than assuming. |
| Kickserv A stable crew that fills a user bundle exactly | None named on the pricing page. | Fixed-size crews. Users are sold in blocks of 5, 10 and 20, so the model rewards knowing your headcount and punishes churn. | Self serve, with the longest published trial here at 30 days. | Bundled users. The per user rate falls only about 17% from the smallest bundle to the largest, so this is a flat curve rather than a volume discount. | Start at $60 a month for 5 users, then Run $119 for 10 and Scale $199 for 20. | Trade specialism, and the QuickBooks split: Online is included but Desktop is $50 a month extra, nearly doubling the entry plan for a Desktop shop. |
What US field service vendors name, and how you can buy them, 2026
Last updated
Buyers pick this category on feature lists and are then routed by the vendor's sales model, which is decided before any feature is discussed. This table records both: the trades each vendor names and the way each expects to be bought.
Read from each vendor's own pages on 15 August 2026, cited in full below. The trades column lists what the vendor NAMES on its own site and is not a judgement about capability; none of the six publishes a trade-specific feature attached to a trade-specific page, which is itself the finding. Onboarding and trial statements are quoted from the vendor: FieldEdge states it does not offer a free trial because it prefers guided onboarding, and that is its wording rather than our characterisation. Where a vendor publishes no figure the cell says not published, describing its page on that date rather than asserting no price exists. The EPA reference on this page is context for what mechanical trades must record and is not a claim about any vendor's compliance features, because none publishes any.
| Vendor | Trades it names | Built for | How you buy it | Billed by | Cheapest published |
|---|---|---|---|---|---|
| FieldEdge | HVAC, plumbing, electrical, locksmith, appliance | Multi-truck | Guided only, no trial | Not published | Not published |
| Housecall Pro | HVAC, electrical | Small to mid | 14 day trial, no card | Flat plan | $59 annually |
| FieldPulse | HVAC, electrical | Office plus field | Sales led, no trial | Full and field seats | Not published |
| ServiceTitan | HVAC | Large multi-truck | Sales led, no trial | Per technician | Not published |
| ServiceM8 | None; plumbing and gardening as examples | Sole trader to small crew | Free tier plus 14 day trial | Jobs a month | $0 |
| Kickserv | None named | Fixed crew | 30 day trial | Bundled users | $60 for 5 users |
- Three of six US field service vendors can be trialled today without speaking to anyone; the other three require a conversation before showing a price.
- FieldEdge names five trades, the widest list, and is the only vendor naming locksmith or appliance repair.
- Two of six name no mechanical trade at all on the pages we read.
- The six price against five different units: flat plans, jobs, bundled users, two kinds of seat, and technicians.
- None of the six publishes refrigerant record handling, though EPA leak repair rules apply to appliances with a full charge of 50 pounds or more.
Cite this page
“What US field service vendors name, and how you can buy them, 2026”, Which Field Software, https://whichfieldsoftware.com/ (updated 2026-08-15). Read from each vendor's own pages on 15 August 2026, cited in full below. The trades column lists what the vendor NAMES on its own site and is not a judgement about capability; none of the six publishes a trade-specific feature attached to a trade-specific page, which is itself the finding. Onboarding and trial statements are quoted from the vendor: FieldEdge states it does not offer a free trial because it prefers guided onboarding, and that is its wording rather than our characterisation. Where a vendor publishes no figure the cell says not published, describing its page on that date rather than asserting no price exists. The EPA reference on this page is context for what mechanical trades must record and is not a claim about any vendor's compliance features, because none publishes any.
How we chose these, and how they are ordered
Six US field service platforms, read from their own pages on 15 August 2026. Nothing here comes from a review site, a listicle or a reseller.
Order runs by how specifically the vendor commits to mechanical trades, because that is the axis this page compares. It is deliberately NOT ordered by price: our sibling index compares what each vendor charges and this one does not repeat it.
The trade column records what a vendor NAMES, not what it can do. None of the six attaches a trade-specific capability to its trade pages, so the list tells you who they sell to rather than how the product differs.
Where a vendor publishes nothing, the cell says so. Three of six publish no price and no trial, and knowing which three before you start is the single most useful line in the table.
- FieldEdge FieldEdge, pricing
- Housecall Pro Housecall Pro, pricing
- FieldPulse FieldPulse, pricing
- ServiceTitan ServiceTitan, pricing
- ServiceM8 ServiceM8, US pricing
- Kickserv Kickserv, pricing
Which Field Software is an independent site operated by Ellul Solutions Ltd. It is not affiliated with, endorsed by or connected to the EPA or any software vendor named here, and nothing on it is regulatory or contractual advice. We take no commission from any vendor and carry no paid placements. Capabilities, trials and terms change without notice: every statement carries the date we read it on the vendor's own page, and a trade named on a vendor's website is evidence of who they sell to rather than proof that the product models your work.
Want quotes from vendors that fit your trade and your size?
Tell us the trade, the crew size and whether you need equipment history or maintenance agreements. Vendors that publish that capability will quote you directly.
Questions, answered directly
What is field service management software?
Software that runs the work between the office and the van: scheduling and dispatch, job records, quotes and invoices, and a mobile app the technician uses on site. In the US the category is dominated by six vendors selling to two quite different buyers, small crews who can start self serve today and multi-truck operations bought through a sales process, and the split matters more than the feature lists because half the market is not aimed at you.
Which field service software names my trade?
FieldEdge names five: HVAC, plumbing, electrical, locksmith and appliance repair. Housecall Pro names HVAC and electrical, as does FieldPulse in its industry solutions. ServiceTitan names HVAC. ServiceM8 and Kickserv name no mechanical trade at all. A named trade proves the vendor wrote a page rather than that the product models what makes your trade different, and none of the six attaches a trade-specific capability to its trade pages.
Can I try field service software before buying?
With three of the six. ServiceM8 offers a 14 day trial plus a permanently free plan for 30 jobs a month, Housecall Pro a 14 day trial with no credit card, and Kickserv the longest at 30 days. FieldEdge states outright that it offers no free trial because it prefers guided onboarding; ServiceTitan and FieldPulse mention none and require a conversation before showing a price.
How much does field service management software cost?
Three of six publish. ServiceM8 runs $0 for 30 jobs a month and one user, then $29, $79, $149 and $349 by job volume with unlimited users. Housecall Pro publishes $59, $149 and $299 a month billed annually. Kickserv publishes $60, $119 and $199 for 5, 10 and 20 users. ServiceTitan, FieldEdge and FieldPulse publish nothing, and none of those three discloses an implementation fee either.
Should I pick per user or per job pricing?
Divide your monthly jobs by your headcount. Below roughly 25 jobs per person a job-based vendor is cheaper; above it a user-based one is. ServiceM8 charges jobs and gives unlimited users, so hiring is free and getting busy is not. Kickserv charges bundled users and caps nothing else, so the reverse applies. FieldPulse splits full access from field seats, which is the fairest structure here for a firm with a real back office, and the one you cannot price without a call.
Will it handle equipment history and maintenance agreements?
Test both rather than assuming, because they are what mechanical trades actually need and almost nothing is published about either. Housecall Pro is the only vendor here naming recurring service plans as a feature, and it places them on the $299 MAX tier rather than the $59 Basic one. For equipment history, create one customer with two units at one address in a trial, log a visit against one, then ask the system for that unit's history. Half the market does it cleanly.
What should I ask that is not on the pricing page?
Four things. How many users the plan includes and what an extra one costs. The one time implementation or onboarding fee. The price in year two, because a first-year discount is a payment plan rather than a discount. And the card processing rate, which no vendor here publishes and which on real volume outweighs the entire subscription. Get all four in writing before signing.
Related guides
Sourced, dated, kept current.
Sources
Find out which half of the market you are in
Six US platforms, the trades each one names, the three you can trial today and the three that will not quote without a call.